Make My Home
Delete Your Account & Data
You can ask us to delete your Make My Home
account and the personal data held against it at any time — whether you signed up on the
website or in the Android app. This page explains how, what gets deleted, and what we are
required to keep.
How to request deletion
- Press the button below, or email us at info@makemyhome.org.
- Send it from your registered email address and include your registered mobile number. That is how we confirm the request is really yours.
- We acknowledge every request within 48 hours.
- Once verified, your data is deleted within 30 days — usually much sooner.
Email Deletion Request
or write to us at
info@makemyhome.org
What is deleted, and what is kept
Deleted permanently
- Your name, email address and mobile number
- Your password
- Saved delivery addresses and their location coordinates
- Photographs you uploaded with a requirement
- Notification token used for app alerts
- Bank account details, if you saved any for refunds
- Your browsing and product-view history
Kept for legal reasons
- Invoices and transaction records, for up to 8 years, as required by Indian tax law
- Records needed for an ongoing dispute, refund or investigation, until it is closed
These are kept only to meet a legal obligation. They are not used for marketing, and
not linked back to an active profile.
Before you ask us to delete. Deletion cannot be undone, and you will not
be able to sign in or see your order history afterwards. If you have an order in
progress, a pending refund, or you are a vendor with an unsettled balance, we will
complete it first and then delete your account.
Other choices
- Just want to stop the messages? Email us and ask to be removed from promotional messages — your account stays as it is.
- Something wrong in your details? Most information can be corrected under My Profile, no deletion needed.
- Want to know what we hold? Ask us at info@makemyhome.org and we will tell you.
How we handle your data generally is set out in our Privacy Policy.